Why Keystone Window?
Serving Eastern Pennsylvania, Keystone Window is a Refreshing Change from Other Window Companies
Keystone Window company is locally owned and operated. My wife, Cherie, and I, Rob Mato, bring a very different and refreshing approach to selling replacement windows. Our pricing is always up front, online, and includes full installation. I personally guarantee the replacement windows my company sells, and the quality of workmanship that goes into both the window and the installation. We will always sell state-of-the-art, top quality windows.
Take a look below and see how different we are from our competitors. We promise to do everything we can to give you the best value, the best service, and best experience you'll ever receive from a window company.
From Other Companies |
Rob Mato Responds |
| Hidden costs not explained up front | Some companies charge extra
for basic features, or just to install the
windows. Our prices always include basic, necessary window features such as Low-e coating and Argon gas, as well as full installation. |
| 2-3 Hour Estimate; Husband and wife must be present | Most sales people are taught
to close the deal before they leave the home.
That's why it can take 2-3 hours for you just to
get an “estimate”. In addition, you and your
spouse may both need to be present to get the
quote. At Keystone Window, we guarantee 30-minute estimates, and will gladly speak to whichever spouse is available. |
| High-Pressure Sales Approach, Inflated Price | One tactic is to inflate the
window price so the salesman can offer 30-50%
off if you sign the contract today. You may be
pressured into “saying yes”, even if that means
buying a window you really don't want. At Keystone Window, you buy when you're ready. |
| “Bait and switch” tactics, Advertised price not available | The “bait and switch” tactic
is not unheard of in the window industry. For
instance, a salesman shows up in your home and
suddenly his low-cost, as-advertised window is
no longer available, or your window openings are
too large to qualify for the special price. We
don't play games. We advertise the same replacement window we sell. |
| Deal too good to be true | The old saying is “If it
sounds too good to be true, it probably is.”
That's the case with low-cost windows. It's
just not possible to build and install an Energy
Star qualified window for a ridiculously low
price. Keystone Window sells nothing but Energy Star qualified vinyl windows for the best price. |
| Price does not include basic, expected features | Some companies do not include
the most common features that everyone expects
to have in their vinyl windows: Low-E coating,
Argon gas, vent locks. These features greatly
increase the window's energy efficiency and
safety. All Keystone Window prices include these expected features. |
| Installers Not Insured or Licensed | Other companies' installers
may not be insured or licensed. Keystone Window's installers are insured, licensed, and trained by the manufacturer in the Installation Masters™ certification program. |
| Warranty, if one exists, may not cover product and installation | Other companies' warranties
may be limited and not transferable. Keystone Window's warranties go above and beyond in their coverage. |
| No business affiliations or references in the industry | One way to insure your window
company is reputable is by their industry
affiliations. Not all of them have solid
references. Keystone Window is a Better Business Bureau member and an Angie's List business. Its window manufacturer is an Energy Star partner, and a member of the Window and Door Dealers Alliance and numerous other reputable industry organizations. |
| Your own financing | Not all window installation
companies offer financing. Keystone offers fair, third-party financing. |
